Comfort Inn Chula Vista San Diego South

This hotel has staff that are thieves! I had placed a cash deposit because I felt it to be easier to get it back the next day. I had been driving for days from Texas and needed the rest, when I entered the room given I noticed a smoking smell in the entire hallway. I was so tired I went to sleep. When I was ready to check out Alexis was at the front desk and said she had to inspect the room in order to give my deposit back. I informed her then that the hallway had been smelling horrendous for the last five hours, and was increasingly getting worse I was concerned it might be a dead body or something. When she came back, she said that the room had a cigarette smell, and she could not give me my deposit back. This was entirely untrue. I don’t smoke cigarettes, and I had not smoked anything else in the room. I told her that the hallway smelled disgusting and it was probably leaking into the rooms. She knew very well that that room, and that floor smelled like smoke. she had lied in order to take my deposit and probably pocket it. I insisted to speak to a manager, but she was the only person there that night. Every time I would call the manager after she seemed to be occupied, and she seem to be very busy.. how convenient, The Hotel only upside is the breakfast. Everything else sucks. The staff is rude and Alexis is a thief. My TV was broken my entire stay and I had no energy to get it fixed. on top of that-The housekeeping is overworked and there’s not enough staff to clean all the rooms. Don’t go here

I travel often and have stayed in many hotels. This is the best Choice Hotel I have ever stayed in. Rooms are updated, clean and comfortable. Breakfast was good. Hotel and facilities were clean and in working order. All the staff from front desk, housekeeping, breakfast and maintenance were beyond friendly and accommodating. I had one issue with the toilet not flushing properly but they fixed it promptly. Highly recommend staying here and if I ever return to that area I will guarantee I'll stay there again.

We're do I start? First of all, we got like 10 rooms for the 2 crews we had. Second, some of our tvs and/or fridges didn't work. This hotel is definitely not a "Comfort Inn." Then they charged you if you leave the hotel before you're supposed to. $170. Then, if you truly appreciate your stomach, you won't be eating their every day, not cooked bfast. As a Mexican, I know chilaquiles, and this is anything but chilaquiles. About 6ppl of our crew got sick. With so many choices out there, DO NOT come to this hotel. The one 🌟 is just so I can do my review. PS: Most of the washers&dryers are out of order, and the ones available, you have to run the dryer about 3X, which means $4.50 to dry